Privacy Policy for Sugar Spin Jewel
Last Updated: 2026/10/9
Clud Studio ("we," "us," or "our") operates the Sugar Spin Jewel mobile application (the "Game"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Game and the choices you have associated with that data.
By downloading, installing, or using the Game, you agree to the collection and use of information in accordance with this policy.
1. Purpose and Usage
We collect and use your information for the following purposes:
- To provide and maintain the Game: Ensuring the game functions correctly on your device.
- To improve the Game: Analyzing usage trends to fix bugs and enhance gameplay features.
- To manage your account: Allowing you to save game progress and access your account across devices.
- Customer Support: Responding to your inquiries and support requests.
- Monetization: Displaying advertisements to keep the Game free to play (if applicable).
2. Disclosure/Sharing
We do not sell your personal data. We may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Game (e.g., hosting, analytics, ad networks). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfer: If Clud Studio is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
3. Use of Cookies
The Game may use cookies and similar tracking technologies to track activity and hold certain information.
- What are Cookies? Cookies are small data files stored on your device.
- How we use them: We use cookies to remember your preferences (e.g., sound settings, language) and to analyze traffic.
- Managing Cookies: You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Game.
4. Links
The Game may contain links to other sites (e.g., social media pages or app store pages) that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
5. Security Procedures
The security of your data is important to us. We implement commercially acceptable means to protect your Personal Data (such as encryption in transit). However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Advertising
The Game may display advertisements provided by third-party ad networks (e.g., Google AdMob).
- Ad Identifiers: These networks may use your advertising ID to serve targeted ads based on your interests.
- Opt-Out: You can usually opt-out of personalized advertising through your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
7. Conditions of Use
By using the Game, you represent that:
- You are at least the age of majority in your jurisdiction (or have parental consent if underage).
- You will not use the Game for any illegal or unauthorized purpose.
- You will not attempt to reverse engineer, decompile, or hack the Game.
Violation of these conditions may result in the termination of your access to the Game.
8. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
- Account Data: We retain account data (username, progress) as long as your account remains active.
- Analytics Data: Aggregated analytics data may be retained indefinitely as it does not identify you personally.
- Inactive Accounts: If you do not log in for a significant period, we may delete your account data in accordance with app store policies.
9. User Account and Data Deletion
If you have created an account within the Game, you may request to update or delete your account and associated data at any time.
- How to Delete: To request deletion, please email us at [email protected] with the subject line "Account Deletion Request."
- What happens: Once we receive your request, we will delete your account and any personal data associated with it from our active servers within 30 days, unless we are required by law to retain it.
10. Updating Information
If you need to update or correct any information we hold about you, please contact us at [email protected]. You are responsible for maintaining the accuracy of your information.
11. SDKs
The Game integrates third-party Software Development Kits (SDKs) to support functionality and monetization. These SDKs may collect information as described below:
- Google Play Services / Apple Services: For core game functionality and achievements.
- AdMob (or other Ad Networks): To serve advertisements.
- Firebase (or other Analytics): To track game crashes and usage statistics.
- Unity (if applicable): For game engine analytics and services.
We encourage you to review the privacy policies of these third-party providers.
12. Location Permissions
The Game may request access to your location (Coarse or Fine Location).
- Purpose: We use this information to provide location-based features (e.g., localized ads or region-specific events) or to comply with regional laws.
- Control: You can enable or disable location access at any time through your mobile device settings. If you disable location access, certain features of the Game may not function properly.
13. Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13 (or 16 in the EU). If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.